FAQs

South Africa offers exceptional safari experiences year-round, with each season offering unique advantages. The dry winter months (May to September) provide excellent game viewing as animals congregate around water sources and thinner vegetation improves visibility. Summer (November to March) brings lush landscapes, newborn animals, and superb birdwatching, though afternoon thunderstorms are common.

We recommend booking 6-12 months in advance if you're flexible with travel dates, or 12-18 months ahead if you have specific dates in mind, particularly for travel during South Africa's peak season (June to October) and school holidays. Our most exclusive accommodations fill quickly, and early booking ensures you secure your preferred dates and properties. That said, we occasionally have last-minute availability, so don't hesitate to enquire even for shorter lead times.

Absolutely. While our featured itineraries showcase carefully curated experiences, every journey with MORE Collection can be tailored to your preferences. Whether you'd like to extend your stay, combine multiple destinations, add specific activities, or adjust the pace, our Africa Travel Specialists will craft an itinerary that perfectly matches your vision.

We recommend neutral-coloured, lightweight clothing (khaki, olive, beige) in breathable fabrics for game drives. Essentials include: comfortable walking shoes, a wide-brimmed hat, quality sunglasses, sunscreen (SPF 50+), insect repellent, binoculars, and camera equipment. Layering is key - early morning drives can be chilly while midday can be warm. Don't forget a light fleece or jacket for cooler months. We'll send you a detailed packing list upon booking.

This depends on the individual lodge. Some of our partner properties welcome families with children of all ages and offer private game drives with flexible schedules, while others maintain minimum age requirements (typically 6, 12, or 16 years) to ensure an optimal experience for all guests. When planning your safari, let us know the ages of your children and we'll recommend the most suitable properties and arrange appropriate activities.

Our safari packages typically include: accommodation, all meals and beverages (including local wines and spirits), twice-daily game drives with expert field guides. Each itinerary is bespoke, so inclusions are clearly outlined in your personalised quote.

We can arrange domestic flights and transfers throughout Africa, ensuring seamless connections between destinations.

On confirmation, a 30% deposit is required to secure the reservation. The full balance of payment is required 90 days prior to arrival. Over peak periods, a 50% non-refundable and non-transferable deposit is required to secure the reservation and the balance of payment is due 120 days prior to arrival. Peak period refer to stays from 15 December until 10 January. Third-Party Suppliers such as flights and transfers would require full prepayment and will have their own terms and conditions.

Payment shall be effected by electronic fund transfer into accounts as provided at time of confirmation or via a secure online payment portal. Credit Cards Accepted: VISA and MasterCard. Direct bank transfer payment must be made in the currency indicated on the invoice and the bank account specified on the invoice/ statement. Bank charges are for the payor’s account.

Gratuities for rangers/field guides, trackers, and lodge/hotel staff are not included in the package price and are entirely at your discretion based on the service you receive. We'll provide tailored tipping guidelines based on your specific itinerary and the services included, as recommended amounts vary by destination and provider.

While our packages are comprehensive, additional costs may include: premium beverages or champagne [if not included], spa treatments, private activities beyond the standard itinerary, medical insurance, travel insurance (which we strongly recommend), visa fees, and personal purchases. International flights are separate unless specifically included in your quote.

Game drives typically take place in the early morning and late afternoon when animals are most active, each lasting approximately 3 hours. You’ll travel in specially adapted open safari vehicles led by experienced field guides and trackers. Drives include refreshment stops to enjoy the landscape and often sundowners on evening excursions.

A spectrum of accommodation across Africa - from comfortable eco-lodges to elegantly appointed suites in intimate lodges, and expansive private residences perfect for families or groups. Each property is carefully selected for exceptional design, service, and location. All accommodations feature en-suite bathrooms, air-conditioning, tea/coffee stations, and mini-bars at selected properties.

Yes, all our lodges provide charging facilities. South Africa uses 230V/50Hz power with types C, D, M, and N plugs (round pins). Most properties provide international adapters and USB charging points in rooms. We recommend bringing a universal adapter and backup camera batteries.

Game viewing distances vary based on animal behaviour and park regulations. On private reserves, we can often get remarkably close, sometimes within metres, while maintaining safety and respecting the animals. Our experienced field guides read animal behaviour expertly, ensuring incredible encounters while prioritising both guest safety and wildlife welfare.

You'll have a dedicated Africa Travel Specialist available throughout your journey. Additionally, each property has a manager on-site to assist with any immediate needs. We'll provide you with all emergency contact details before departure.